How to Start A ReturnUpdated a year ago
Initiate Your Online Return: Navigate to Your Customer Account
Log In to Your Account:
- Click the profile icon in our store's navigation, or visit the refund policy/returns page.
- Enter your email in the provided field and click "Continue."
- Access your email account, open the email from our store, and copy the six-digit verification code.
- Return to our online store and enter the six-digit verification code.
Submit a Return Request:
- Click on the order containing items you'd like to return.
- If you’ve ordered multiple items, select those you wish to return.
- Choose a return reason and, if desired, leave a note for further details.
- Click "Request return."
Upon approval of your return request, and if shipping is required, you will receive an email containing shipping instructions and a return shipping label. Following the return of the product, your refund will be processed.